Our returns and cancellation policy

The revocation period is fourteen days from the date on which you or a third party nominated by you, which is not the carrier, have made the last goods in possession or has.

To exercise your right of cancellation, you must us (AMBE PARKETT GmbH, Brauhaus road 4, 29221 Celle, Tel: + 49 (0) 51417096063 email: info@ambeparkett.de)

using a unique statement (such as a letter sent by mail, fax or E-Mail) of your decision to cancel this contract, inform. You can use the attached model withdrawal form, which is however not required.

The revocation period it is sufficient that you submit the notice of the right of withdrawal before the withdrawal deadline.


A return is possible only in stock items! The extended right to return does not apply to the purchase of gift vouchers, goods manufactured according to specific customer requirements and not goods which were specially ordered for the customers at the suppliers. Franco only undamaged, dry, whole, unopened packaging units be returned our warehouse.
The right of withdrawal does not apply to consumers, belonging to any Member State of the European Union at the time of the conclusion of the contract and their sole residence and shipping address are at the time of the conclusion of the contract, outside the European Union.

Consequences of revocation

If you cancel this contract, we've got all payments that we have received from you including the delivery charges (except for the additional costs arising from this that you have chosen a different type of delivery as offered by us, best standard delivery), without delay and at the latest within fourteen days from the day to pay back, on which the communication is received your revocation of this agreement with us. We use the same means of payment you have used in the original transaction for this repayment, unless something else has been expressly agreed with you; in any case you be charged fees because of this repayment. We may refuse refund until we have received back the goods again or until you have demonstrated that you have returned the goods, depending on which is the earlier date.

You have the goods promptly and in any case no later than fourteen days from the date on which you inform us the revocation of this agreement, be returned to us or to pass. The deadline is respected, if you send the goods before the expiration of the period of fourteen days.

You bear the direct cost of returning the goods.

You must only come for a possible loss in value of the goods if this loss in value on one to test the texture, due to unnecessary handling properties and functioning of the goods.

Withdrawal form

If you want to cancel the contract, please fill out this form and send it back.


Ambe Parkett GmbH
Brauhausstraße 4
29221 Celle

Tel: + 49 (0) 51417096063
Fax: + 49 (0) 51417096064
Email: info@ambeparkett.de

Hereby I/we withdraw (*) by me/us (*) contract for the sale of the following goods (*) / the provision of the following services (*)



Ordered the (*) _ / get most (*) _

Name of / the consumer (s)

Address of / the consumer (s)

Signature of / the consumer (s) (only for communication on paper)


(*) Delete as appropriate